Transparency

At Belltech we are committed to achieving a responsible digital transformation, promoting technological solutions that promote sustainability and transparency. We believe in innovation as a driving force to build a more ethical and sustainable future, where our actions reflect our values. Here you can learn about the measures we are taking to achieve these objectives.

Michael Everard I CEO Belltech

Commitment to Transparency

For years there was a conviction that issues of integrity were not attributable to the private sector. However, the events known worldwide in recent years have shown us that business ethics applies to all actors in society, whether public or private. These same events have motivated us to recognize that it is no longer enough to comply with the law, but that we are required and must demand more of ourselves.

Michael Everard I CEO Belltech

As part of our Global Sustainability Strategy, , and in each of its subsidiaries, Belltech has committed to developing all its activities with high ethical standards, considering this measure as a fundamental pillar of our actions. Thus, we have developed and shared a Code of Ethics, constant training and Reporting Channels, , in order to reaffirm our commitment to our ecosystem of clients, partners, collaborators, directors, shareholders and society in general.

In addition, we are incorporating a Crime Prevention Model throughout our organization, which will ensure a strengthening of our internal controls, including our relationships with suppliers and allies. Within the framework of these commitments, Belltech has adopted a Personal Data Protection Policy that establishes clear guidelines for the proper treatment of the personal information of our clients, employees, suppliers and other interested parties. This policy is governed by the legal provisions in force in each country where we operate, including the General Data Protection Regulation (GDPR) of the European Union, the Privacy Protection Law of Chile and the Personal Data Protection Laws of Colombia, Argentina, Peru, Ecuador, Mexico, Brazil and Uruguay.

In line with our policy, Belltech is committed to:

Transparency and Consent:

Obtaining the free, specific and informed consent of the owner for the processing of their personal data, ensuring that the process of data collection and use is carried out in a transparent manner and with full knowledge by the owners.

Access and Rectification:

Facilitating the exercise of the rights of access, rectification, cancellation and opposition (ARCO rights) to the owners of personal data, allowing them to know, update and rectify their personal information in our databases.

Security and Confidentiality:

Implementing technical, human and administrative measures to protect personal data against unauthorized access, accidental or unlawful destruction, loss, alteration or unauthorized dissemination. These measures include data encryption, access control and awareness programs for our collaborators on the importance of protecting personal data.

Purpose and Proportionality:

Ensure that personal data is processed only for the specific, explicit and legitimate purposes for which it was collected, avoiding any excessive or unauthorized use of the information.

Risk assessment and Mitigation:

Conduct privacy impact assessments (PIA) to identify and mitigate potential risks in the processing of personal data, ensuring that our processes and practices meet the highest standards of security and privacy.

Incident Responses:

Have an effective procedure for dealing with security incidents that affect personal data, allowing for a rapid and appropriate response to minimize the impact and ensure the protection of information.

The actions detailed above will allow us to have committed work teams, suppliers aligned with these objectives and clients confident that they have trusted an ethically responsible company. In this way, we contribute to the creation of solid relationships and networks, fostering a culture of respect and responsibility, avoiding risk situations and conflicts of interest.

In addition, Belltech is a Cooperating Member of the Chilean Chapter of Transparency International, an organization that verifies that our objectives, principles, rules and procedures are at the forefront in terms of transparency, permanently training our collaborators. We hope that these purposes are firmly shared by all, supporting a culture of responsibly ethical business.

Policies Corporate

  • Environmental Policy
  • Política de Seguridad de la Información
  • Política de Gestión de Calidad

    Environmental Policy

    Belltech Colombia SA. is committed to protecting the environment and preventing pollution, through the control of processes to provide digital solutions and technological services in unified communications, self-service systems and points of sale; through the sustainable use of resources, compliance with legal and other applicable requirements and committing to the continuous improvement of the performance of its environmental management system.

    Objectives of the Environmental Management System

    • Protect the environment and prevent pollution.
    • Manage the risks of Belltech's Environmental Management System.
    • Comply with legal and other applicable environmental requirements.
    • Continuously improve the Environmental Management System.

    Scope of the Environmental Management System.

    Provision of digital solutions and technological services in: unified communications, self-service systems and points of sale in Belltech Colombia S.A. nationwide.

    * The scope of the environmental management system may partially include any other natural or legal person linked to Belltech when applicable, and will cover all Belltech Colombia S.A. offices in the national territory.

    Política de Seguridad de la Información

    Belltech está comprometida con la protección de la confidencialidad, integridad y disponibilidad de la información propia y de sus aliados, en sus procesos para proveer soluciones digitales y servicios tecnológicos en comunicaciones unificadas, sistemas de autoservicios y puntos de venta; mediante la gestión de riesgos, el cumplimiento de requisitos legales y otros relacionados con la seguridad de la información y comprometiéndose con la mejora continua de su sistema de gestión de seguridad de la información.

    Objetivos del Sistema de Gestión de Seguridad de la Información

    • Velar por la confidencialidad, integridad y disponibilidad de la información y procesos del negocio de Belltech y sus aliados.
    • Definir, implementar y mantener controles y buenas prácticas de seguridad de la información, aplicable al negocio.
    • Identificar, valorar y gestionar los riesgos asociados a la seguridad de la información.
    • Cumplir con los requisitos legales, normativos y contractuales, referentes a la seguridad de la información.

    Alcance del Sistema de Gestión de Seguridad de la Información

    Provisión de soluciones digitales y servicios tecnológicos en: comunicaciones unificadas, sistemas de autoservicios y puntos de venta en Belltech Argentina, Chile, Colombia y Perú.

    Política de Gestión de Calidad

    Belltech está comprometida con la satisfacción de nuestros clientes y partes interesadas, a través del control de los procesos para proveer soluciones digitales y servicios tecnológicos en comunicaciones unificadas, sistemas de autoservicios y puntos de venta; mediante el cumplimiento de requisitos legales y otros requisitos aplicables y comprometiéndose con la mejora continua de su sistema de gestión de calidad.

    Objetivos del Sistema de Gestión de Calidad

    • Lograr la satisfacción de nuestros clientes.
    • Lograr la satisfacción de nuestros colaboradores.
    • Lograr una rentabilidad óptima.
    • Mejorar continuamente nuestros sistemas de gestión.

    Alcance del Sistema de Gestión de Calidad

    Provisión de soluciones digitales y servicios tecnológicos en: comunicaciones unificadas, sistemas de autoservicios y puntos de venta en Belltech Argentina, Chile, Colombia, Ecuador y Perú.

Otras Políticas y Anexos Corporativos

Reporting channel

Have you detected any irregularities or do you need to make a report? Contact us through this form and tell us your problem.

×