Main features

  • Real-time analysis of operational data

    This receives, processes, and analyzes large volumes of event data in real time, providing a clear and accurate view of the company’s activity and performance.

  • Multi-channel data integrationmulticanal de datos

    This connects various data sources, such as ERP systems, CRM, sales platforms, and even IoT devices. This helps generate a unified and complete view of business events.

  • Smart alerts and proactive notifications

    This configures automatic alerts based on critical events, achieving an immediate response to key situations or anomalies that may affect company objectives.

  • Visibility and traceability of events

    This provides complete visibility and traceability of events, from their origin to their resolution, facilitating analysis and informed decision making.

  • Data-driven process automation

    This allows the automation of workflows and operational decisions, optimizing efficiency and reducing response time to unforeseen situations.

  • Scalability and flexibility

    The solution is designed to adapt to the growth and evolution of your company’s needs, with flexible implementation and the ability to scale as required.

Real-time analysis of operational data

This receives, processes, and analyzes large volumes of event data in real time, providing a clear and accurate view of the company’s activity and performance.

Multi-channel data integrationmulticanal de datos

This connects various data sources, such as ERP systems, CRM, sales platforms, and even IoT devices. This helps generate a unified and complete view of business events.

Smart alerts and proactive notifications

This configures automatic alerts based on critical events, achieving an immediate response to key situations or anomalies that may affect company objectives.

Visibility and traceability of events

This provides complete visibility and traceability of events, from their origin to their resolution, facilitating analysis and informed decision making.

Data-driven process automation

This allows the automation of workflows and operational decisions, optimizing efficiency and reducing response time to unforeseen situations.

Scalability and flexibility

The solution is designed to adapt to the growth and evolution of your company’s needs, with flexible implementation and the ability to scale as required.

Benefits

Better decision making.

By processing data in real time, the solution enables agile, fact-based decisions, improving the ability to respond to rapid changes in the business environment.

Process optimization.

This quickly identifies bottlenecks or critical points in operational processes, allowing the company to proactively implement improvements and reduce inefficiencies.

Improved risk management.

Thanks to alerts and notifications, the company can anticipate events that may generate risks or losses, efficiently managing crisis situations.

Greater operational efficiency.

With more effective event management, manual intervention is reduced and task automation is increased, which optimizes the use of resources and improves productivity.

Total visibility and control

This provides total control over key events and data, improving the traceability of operations and offering managers a clear vision to manage resources and operations more effectively.

Scalability and adaptability.

The platform is adaptable to the changing needs of the company, allowing growth without the need for additional investments or complicated modifications to existing systems.

With Belltech's Event Data Driven (BCM) Solution, your company obtains a powerful tool that transforms operational events and data into fast and informed strategic decisions. This solution allows you to improve operational efficiency, optimize processes and manage risks more effectively, ensuring an agile and proactive response to any challenge or change in the business environment. At Belltech, our mission is to help you transform data into value, optimizing your operations and improving your response capacity with intelligent and future-oriented solutions.

Learn about the different data and intelligent automation
solutions

IA & Automatización

Soluciones de automatización de tareas creadas para optimizar procesos y aumentar la eficiencia operativa.

RPA (Robotic Process Automation)

Automatización inteligente de procesos de negocio mediante el empleo de robots de software.

Voice of the Customer (VoC)

Herramienta que analiza las voces de clientes para detectar necesidades, expectativas y niveles de satisfacción.

Event Driven Apps

Plataforma de apoyo para la toma de decisiones mediante análisis en tiempo real de eventos y datos operativos.

Speech Analytics

Herramienta que analiza y extrae información esencial de las interacciones de voz con los consumidores.

Customer Data Platform (CDP)

Programa que permite administrar los datos de clientes desde múltiples fuentes en tiempo real.

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